The Most Common Google Meet Problems and How to Fix Them | Digital Trends (2023)

Google Meet has become one of the standard solutions for videoconferencing. And it’s a viable option whether you’re joining a business meeting or connecting with friends and family. However, like all pieces of software, Google Meet isn’t perfect, and you may run into a few issues along the way. If you’re having problems with it, this guide is here to help you get back up and running as painlessly as possible.


  • Problem: Can’t join or start a meeting
  • Issue: A dial-in number is not provided for your meeting
  • Bug: Education users can’t join from outside the domain
  • Problem: Your meeting shows as being full
  • Issue: Your camera or microphone were denied access
  • Problem: People can’t see your camera when on MacOS
  • Bug: Drop-down menus won’t show during screen sharing
  • Problem: Can’t present when on MacOS
  • Issue: Poor video quality during a call
  • Glitch: Google Meet is completely inaccessible
  • Problem: Unable to open Google Meet on mobile devices
  • Glitch: Unable to schedule all-day meetings

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Additionally, be sure to check out these fantastic tips and tricks for your next Google Meet video call — they could take your event to an entirely new level.

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Problem: Can’t join or start a meeting

If you’re having problems joining an existing Google Meet video meeting or creating a new meeting, first make sure that you are signed in with a Google or Google Workspace account — you can do so by visiting the Google website, then clicking the blue Sign In button. If your account is one from your workplace, you may need to check with your administrator to ensure that Google Meet’s video calling is enabled for your organization.

Issue: A dial-in number is not provided for your meeting

At this time, only meetings set up by Google Workspace users will have a dial-in number, which allows meeting attendees to call into a meeting using their telephone. Additionally, while the U.S. does support the dial-in feature, not all countries around the world are included. It’s also worth noting that while all Google Workspace users have access to the dial-in feature for calls to the U.S. and Canada (and a list of other approved countries as well, if you have a supported Workspace account), dialing in internationally (for certain countries) requires an additional subscription to Google’s Meet Global Dialing service. If you have this subscription and wish to dial in with a country outside of the U.S. and Canada, be sure to check with Google to make sure that your desired country supports the dial-in feature.

Bug: Education users can’t join from outside the domain

If you are using a Google Workspace for Education account, there is a known bug in which a meeting creator must be present to approve or deny join requests from outside the domain. As a result, if the meeting creator is absent from the call, users from outside the domain won’t be able to join the call, and the Ask to Join page will crash. Until this issue is fixed, the best solution is to ensure the meeting creator stays on the call until all participants with external email addresses are present.

The Most Common Google Meet Problems and How to Fix Them | Digital Trends (1)

Problem: Your meeting shows as being full

If you can no longer add additional people to your meeting, you may have reached the limit for your subscription. Personal Google accounts and G Suite Basic accounts have a limit of 100 participants. Education Fundamentals accounts are also limited to 100 participants, while G Suite Business, Business Standard, and Essentials accounts can contain up to 150 participants. (Business Starter is still capped at 100.) For Business Plus and Enterprise customers, Google Meet can support up to a maximum of 250 participants. Enterprise Essentials customers are still capped at 150, however. Education Plus accounts also have a maximum of 250 participants.

Issue: Your camera or microphone were denied access

When you first join a Google Meet conference, the system will ask permission to use your camera and microphone. If you accidentally denied the system, you can change your response by following the steps given below:

Step 1: Visit the Google Meet website, preferably using Google Chrome.

Step 2: Click the New Meeting button and then select Start an Instant Meeting from the menu that pops up.

Step 3: In the address bar on Chrome, click the Camera and Microphone Blocked icon (a small camera with a red X).

Step 4: Click Always Allow to Access Your Camera and Microphone.

Step 5: Click Done. A message may then pop up — just click Dismiss if it does. Then click on the Turn On Camera and Turn On Microphone icons at the bottom of the meeting window. Your camera and microphone should now be working properly.

Problem: People can’t see your camera when on MacOS

On the latest versions of MacOS (Mojave and later), you’ll need to permit Chrome or Firefox to use your webcam. This is a security measure to ensure no unapproved applications are using your webcam or microphone when they should not.

Note: Before following these steps, check to ensure that your camera is plugged in properly. If you can access your webcam in other apps, such as FaceTime or Photobooth, continue.

Step 1: Click the Apple logo in the top-left corner of your screen.

Step 2: Select System Preferences.

Step 3: Select the Security & Privacy setting.

Step 4: Choose Privacy and then Camera.

Step 5: Ensure that either Google Chrome or Firefox has a check next to it.

You can also follow these same steps if your microphone is denied. During step 4, select the Microphone option instead of the Camera option.

The Most Common Google Meet Problems and How to Fix Them | Digital Trends (2)

Bug: Drop-down menus won’t show during screen sharing

The team at Google is currently aware that when you share a window within Google Meet, drop-down menus will not show. If you need drop-down menus, the best option at this time is to share your whole screen instead of a certain window.

Problem: Can’t present when on MacOS

With MacOS Catalina or later, you need to allow your browser to record your screen before presenting. To enable this option via the System Preferences app, follow these steps:

Step 1: Click the Apple logo in the top-left corner of your screen.

Step 2: Select System Preferences.

Step 3: Select the Security & Privacy setting.

Step 4: Choose Privacy.

Step 5: Select Screen Recording.

Step 6: Ensure that either Google Chrome or Firefox has a check next to it.

Issue: Poor video quality during a call

Several different factors can influence your video call quality. For starters, ensure that you’re using a high-definition webcam from a trusted manufacturer. (If you don’t have a great webcam, there isn’t much we can do.) Additionally, check to ensure the network you’re on is high-speed and can support the call. If you still have issues, attempt to close other browser tabs and applications that may be using up resources. Lastly, if you are using a VPN, attempt to disconnect from it, as it may be slowing down your connection.

Glitch: Google Meet is completely inaccessible

You may have noticed that Google is experiencing some issues with its Meet service. Check out the Google Workspace Status Dashboard for more information. A green icon next to Meet indicates that everything is operating as it should, while an orange/yellow or red icon will denote a problem that may explain why you can’t connect at the current time.

The Most Common Google Meet Problems and How to Fix Them | Digital Trends (3)

Problem: Unable to open Google Meet on mobile devices

Visit the App Store on your iOS device or the Play Store on your Android device to make certain your version of Google Meet is current. Google only supports mobile Meet versions for six months, and older versions of the app may then cease to function correctly. Alternatively, delete the app and then reinstall it from your mobile device’s appropriate app store.

Glitch: Unable to schedule all-day meetings

Google has said that meeting rooms added to all-day events will be “scheduled in Coordinated Universal Time (UTC),” which can lead to an error that prevents you from scheduling an all-day meeting. You can correct this problem by manually scheduling the event for 24 hours (using the drop-down Date and Time boxes) rather than selecting the All Day choice when you plan your meeting.

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How do I fix Google Meet problem? ›

9 Best Ways to Fix Google Meet Video Not Working On Android
  1. Turn Off Limit Data Usage in Meet App. ...
  2. Switch From Mobile Data to Wi-Fi. ...
  3. Connect to a 5GHz Frequency Band. ...
  4. Enable Unrestricted Data Usage. ...
  5. Reactivate Camera and Microphone Access. ...
  6. Force Stop and Relaunch Google Meet App. ...
  7. Update the Google Meet App.
Aug 5, 2022

How can Google Meet be improved? ›

7 Tips to Improve Your Google Meet Experience
  1. Blur or Change Background. ...
  2. Pin a Participant to Your Screen. ...
  3. Enable Live Captions. ...
  4. Create Breakout Rooms. ...
  5. Check Your Mic and Camera. ...
  6. Record a Meeting for Later. ...
  7. Add More Functionality With Extensions.
Nov 8, 2021

Why won t my bluetooth headphones work with Google Meet? ›

Make sure Meet is set to the correct camera, microphone and speakers. Headsets may use the built-in microphone. Disconnect external monitors. Make sure your bluetooth headset works with Meet.

Is there an issue with Google Meet today? ›

Google Meet status is operational.

How do I reset Google Meet? ›

First, turn the Meet compute system off. Using a paper clip or similar object, press and hold the recovery button. Press the power button to turn the device back on. When you see a message on-screen, release the recovery button.

What are the best features of Google Meet? ›

No-cost features
  • Unlimited number of meetings. Connect with anyone—coworkers, clients, classmates—as often as you'd like. ...
  • Live captioning during meetings. Follow along in real time with automated live captions powered by Google's speech recognition technology. ...
  • Compatible across devices. Google Meet works on any device.

Is Google Meet effective? ›

Good but not excellent, Google Meet is the video conferencing app provided by Google Workspace. While it has all the necessary video conferencing features, it's nowhere near as robust as its competitors, and isn't suited to those who need a solution that can support more than 250 participants.

How do I record a Google Meet? ›

After 8 hours, the meeting will automatically stop recording.
  1. Start or Join a meeting in Google Meet.
  2. At the bottom right, click Activities. ...
  3. Click Start recording.
  4. In the window that opens, click Start.
  5. Wait for the recording to start. ...
  6. To stop a recording, click Activities Recording.

Why is Google Meet so laggy in my laptop? ›

If your Google Meets chat is slow, laggy and or blurry, your WiFi connection may be the issue. One simple solution can be to change your Google Meets resolution. Your resolution is the amount of pixels your computer will show. A higher resolution will show sharper and more clear image quality.

Why can't the other person hear me on Google Meet? ›

Restart your browser

Mac computer settings might prevent Meet from using the microphone. If this happens, restart Chrome Browser. If that doesn't work, restart your computer, then increase the microphone volume in your system's settings.

Why is Google Meet freezing? ›

If your Google Meet or the browser freezes particularly when you try to share your screen in a meeting, there is one specific culprit – your video adapter. Outdated video adapter, to be specific. An incompatible video adapter can cause browser issues.

Why do I keep losing connection on Google Meet? ›

If your wifi or internet connection is not reliable or too slow, you will be disconnected. Use a more reliable internet connection. We don't recommend using public wifi hotspots because they can be unreliable.

Why is Google Meet leaving? ›

Inactive meetings with a single participant end automatically. If you're the only participant in a meeting, after 10 minutes of inactivity, you get a notification to end or stay in the meeting. If you don't respond within 2 minutes, the meeting automatically ends.

How do I fix Google Meet on Chrome? ›

How to Fix Google Meet Not Working on Chrome?
  1. Check Your Internet Connection.
  2. Clear Your Browser Cache and Cookies.
  3. Disable Extensions and Add-Ons.
  4. Check Hardware Acceleration Mode & Enable JavaScript.
  5. Change DNS.
  6. Google Meet Server Issues.
May 21, 2023

How do I make Google Meet last forever? ›

Google Meet doesn't promote permanent Meet links, but there is a workaround. Open Google Calendar and create a recurring event with no end date. Select the “Add Google Meet videoconferencing” button to generate a link.

Can you rejoin a Google Meet after leaving? ›

The meeting closes. If you only needed to leave temporarily, or you left by accident, just click the Rejoin button. Otherwise, you can close the tab, or click Return to Home Screen to join or start another meeting.

What happens if I clear cache on Google? ›

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

Should I clear cache on Google? ›

If you don't clear your cache, you may see old forms. Old files can cause display or access problems when you apply online.

How do I clear cache and cookies on Google Meet? ›

Click the menu icon in the upper-right corner . Select More tools > Clear browsing data. In the dialog that appears, select the types of information you want to remove: If you choose to delete cookie data using this method, this will clear cookies from all sites.

What is the best data for Google Meet? ›

Outbound signals must be 3.2 Mbps, while inbound signals should be at least 2.6 Mbps. That adds up to 2.61 GB per hour. For SD video quality, Google recommends a latency of less than 100ms, a minimum bandwidth requirement of 1Mbps for both outbound and inbound signals.

Which browser is best for Google Meet? ›

Though Google Meet works best on popular browsers like Chrome, Firefox and Microsoft Edge. You can use other Chromium based browsers like Brave, however, you may face issues.

What do you dislike about Google Meet? ›

Google Meet video chats are in HD thus tends to consume alot of data while in use.

What is unique about Google Meet? ›

Your call will have a lock icon and an in-call watermark confirming it is end-to-end-encrypted. Meetings: The ability to create or join a cloud-encrypted Google Meet meeting with a link when you're ready. Available features and encryption methods are different between video calling and meetings.

How long is a Google Meet good for? ›

Meetings started in Google Nest

Meeting codes generated by speaking to your Nest device and saying “Hey Google, start a meeting” expire 365 days after last use. Workspace users in the beta program only: Meeting codes generated by usage of meeting nicknames expire instantly once all users leave the meeting.

Is it better to use zoom or Google Meet? ›

Google Meet is best for small organizations and individuals who want a user-friendly video conferencing solution that's already integrated with Google Drive. Zoom is preferable for larger organizations with stricter security expectations that need to accommodate more people and provide hosts with advanced controls.

Is Google Meet safer than zoom? ›

Google Meet is more secure than Zoom. It encrypts messages but doesn't use end-to-end encryption. Messages are encrypted “in transit”. This means that they are only encrypted between your device and Google's servers.

Is there a limit on Google Meet for 1 hour? ›

On a computer, you can host: One-on-one calls for up to 24 hours. Calls with 3 or more participants for up to 60 minutes.

How do I know if my Google Meet is being recorded? ›

After accepting the legal disclaimer, a record indicator appears in the upper-left corner.
  1. If you don't see this record indicator, then your meeting is not being recorded!
  2. All participants will be able to see that this meeting is being recorded.

Can anyone join a Google Meet without permission? ›

Only participants invited by the host can join the meeting without asking/”knocking”. Participants from your organization who aren't invited must ask to join the meeting. This includes people who want to dial into the meeting by phone.

Does Google Meet record sound? ›

If you are using the Google Meet application on your Android or iOS device, you can easily record the meeting using the in-built screen recorder option.

How do I test my Google Meet connection? ›

Select the meeting that you want to join. Before you join the meeting, at the bottom of your preview tile, you'll find your peripheral devices, such as mic, speaker, and camera. To check your audio and video, at the bottom of the preview tile: To test your microphone, click Microphone and speak.

How much memory does Google Meet use? ›

To use Google Meet, the minimum system requirements are:

2 GB memory.

Is Google Meet safe? ›

All data in Meet is encrypted in transit by default between the client and Google for video meetings on a web browser, on the Meet Android and Apple® iOS® apps, and in meeting rooms with Google meeting room hardware. Meet recordings stored in Google Drive are encrypted at rest by default.

Can Google Meet hear you on mute? ›

When you mute the microphone, the other participants can't hear you. However, your computer and Google Meet (the application) can still hear you.

What is companion mode in Google Meet? ›

To share your screen or use chat, polls, Q&A, and host controls, use Companion mode on your laptop. For improved use of features while in Companion mode, use Room check-in to have: Your personal video tile visible to other conference rooms on the call. Your name appear on the conference room tile.

How do I fix my microphone and camera on Google Meet? ›

In the settings tab locate the Camera and Microphone and pick Allow in the drop down list. Close the settings tab, exit out of your browser and open it up again. Chrome should be able to access your mic and camera now.

How do I stop my Meet from crashing? ›

  1. Restart Google Meet. One of the quickest ways of fixing an app that keeps crashing on Android without any tangible reason is to restart it. ...
  2. Force Restart Your Device. ...
  3. Clear App Cache and Data for Google Meet. ...
  4. Update Google Meet. ...
  5. Check Your Phone Storage. ...
  6. Reinstall Google Meet. ...
  7. Use Google Meet via Gmail.
Apr 28, 2021

Why is my Google Meet quality bad? ›

Too many tabs and open applications can cause poor video quality. Close non-essential tabs. Reduce the size of the Meet window.

When did Google Meet stop being free? ›

The policy was set to expire after September 30th, but now free users can host those longer calls through March 2021.

Can I use the same Google Meet link after 60 minutes? ›

You can re-use the same Google meeting link for recurring meetings for up to 90 days.

What is the new name of Google Meet? ›

The original Meet app has been renamed to Meet (original) . The Duo app name and icon are now Google Meet .

Why fail to join Google Meet? ›

Clear Cache. We have already covered how changing the device you are using to sign in can help to solve Google Meet not allowed to join error. In case you don't have access to another device, try clearing browser cache if you are using Chrome/Chromium-based browser and app cache if you are using an Android app.

Why i couldn t connect to Google Meet? ›

Most of the times, the issue can be resolved simply by enabling the Airplane mode on your Android device. Once enabled, wait a minute before disabling it. When the network connection comes in, try checking whether you can connect to the video call yet or not. If not, proceed to the next solution.

Why do I keep getting kicked out of Google Meet? ›

Disable the “Leave empty calls” feature to prevent Google Meet from kicking you out of meetings and keep a regular meeting pinned as tabs. Open any Google Meet room and click on the three dots from the right corner of your camera feed.

Why does Google Meet keep freezing? ›

If your Google Meet or the browser freezes particularly when you try to share your screen in a meeting, there is one specific culprit – your video adapter. Outdated video adapter, to be specific. An incompatible video adapter can cause browser issues.

Does Google Meet have a time limit? ›

What does Google Meet cost? Anyone with a Google Account can create a video meeting, invite up to 100 participants, and meet for up to 60 minutes per meeting at no cost.

How to test your microphone? ›

To test a microphone that has already been installed:
  1. Make sure your microphone is connected to your PC.
  2. Select Start > Settings > System > Sound.
  3. In Sound settings, go to Input and under Test your microphone, look for the blue bar that rises and falls as you speak into your microphone.

Does Google Meet work with WIFI? ›

Keep in mind, calls in the Meet app work over Wi-Fi and cellular data so you can make calls anywhere you have internet access. Important: When your device is connected to Wi-Fi, Meet still uses a small amount of mobile data. This keeps your conversation going if the Wi-Fi drops.

Can I join Google Meet without Gmail? ›

You can join a video meeting from Google Meet, Google Calendar, Gmail etc. You can also dial-in to a meeting from a phone or a meeting room or you can use Google Meet without a Google account.

How do I get kicked out of Google Meet? ›

If you are experiencing getting kicked out of Google Meet chat rooms for distance learning, and you are using a Chrome Book, make sure this Google Meet Extension is turned off.

How do I join a Google Meet after being kicked out? ›

When the same meeting link is used to restart the meeting, the organizer can turn on Quick access if they want. Participants can access the meeting link for a meeting that ended, but can't join until the meeting organizer restarts the meeting. The meeting will automatically restart once the organizer re-joins.


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